Help
Contact
Have a question about an order, ring sizing, materials, or a return? Use the contact form below or email support@varette.com. A person replies within 2 business days.
- Email: support@varette.com
- Phone / SMS: +1 (463) 222-0281
- Customer support hours: Monday–Friday, 9:00 AM – 5:00 PM Mountain Time (a person replies within 2 business days)
Company: Interactive Ecommerce LLC, trading as Varette (Wyoming filing ID 2023-001289041). Registered office (registered agent, mail only): 1309 Coffeen Avenue, STE 10801, Sheridan, WY 82801, United States. Returns: the registered office cannot accept parcels. Email support@varette.com first and we send you the return address.
The company is managed from Lisbon, Portugal; our team works remotely. We have no shop or showroom. Mail goes to our registered office in Sheridan, Wyoming.
Helpful links
- Shipping policy (free tracked shipping, 1–3 business days dispatch, 5–15 business days delivery)
- 30-day return & refund policy
- Withdraw from contract here (EU, EEA and UK 14-day right of withdrawal)
- Size guide & jewelry care guide
- Frequently asked questions