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Shipping policy

Last updated: November 5, 2026

Where we ship

Varette ships to the United States, Canada, the United Kingdom, the European Union, Norway, and Australia.

Shipping cost

Free tracked shipping ($0.00 USD) on every order. There is no minimum order value.

Fulfilment origin and delivery times

  • Order handling (dispatch): Orders are packed and dispatched within 1–3 business days (Monday to Friday, excluding public holidays).
  • If dispatch runs late: If we cannot dispatch your order within the time stated, we email you before that time with a new date and the choice to wait or cancel. If you cancel, we refund you in full right away.
  • Where parcels ship from: Orders ship directly from our independent suppliers, mostly in China, with end-to-end tracking.
  • Transit time: Parcels typically arrive within 5–15 business days after dispatch, depending on destination country and local postal/courier handoff.

Delivery windows are good-faith carrier estimates rather than guaranteed arrival dates.

Order tracking

You receive a shipping confirmation email with a live tracking link as soon as your parcel is dispatched. If tracking shows no movement for 7 consecutive days, email support@varette.com and we will investigate immediately.

Duties and import taxes

Applicable US state sales tax is shown at checkout before payment.

Orders to the EU, UK, Norway, Canada and Australia ship from Asia. Import VAT or GST, customs duty (EU: €3 per item type on parcels up to €150 since 1 July 2026) and the carrier's handling fee may be charged to you on delivery and are not included in our prices.

Address changes & lost or damaged parcels

Please check your delivery address carefully at checkout. If you notice a mistake, email support@varette.com within 12 hours of ordering and we will try to correct it before dispatch. If a parcel has not arrived within 30 days of dispatch, or if a piece arrives damaged, email us for a free replacement or full refund.

Contact

Varette (operated by Interactive Ecommerce LLC, Wyoming filing ID 2023-001289041)
Registered office (registered agent, mail only): 1309 Coffeen Avenue, STE 10801, Sheridan, WY 82801, United States
Email: support@varette.com · Phone / SMS: +1 (463) 222-0281 · Customer support hours: Monday–Friday, 9:00 AM – 5:00 PM MT (a person replies within 2 business days).